Dear Customers, Please be advised that all orders will be on hold indefinitely until further notice due to CoronaVirus related nation wide curfew. We apologize for the delay. Stay home, stay safe and stay healthy!

19) What do I do in cases of failure of Online payments?

 -Whenever you’re making payments online, certain issues arise for example technical glitches or the transaction page does not load properly or even OTP generation issues.  

  • If a technical glitch takes place then immediately contact us and we’ll rectify the issue soon.

  • Whenever you’re doing online payments make sure that you don’t accidentally close the transaction page as that will lead to the amount being debited from your account but won’t reach us. It will be stuck at the Payment gateway and then refund process will be initiated for the same.  

  • In cases of OTP generation issues, make sure the registered mobile number is still active otherwise you’ll have to update your mobile number in your bank records after which you’ll be able to make the payments. 

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